We do not accept returns. Please make sure you understand what you are ordering before you do.
You have a *lifetime warranty on your carbon plates!
If you break a carbon plate beyond simple cosmetics or something that can't be fixed up with some epoxy, simply snap a picture of the broken area with your ID in the picture and email us at firstname.lastname@example.org and we'll get you a replacement part out and all you pay is shipping.
Bonus points if you got the wreck on video!
*Lifetime warranty is good for the life of the company for the frames covered. If we discontinue a frame, you're still covered. It may just take a bit longer to get your a replacement part. The lifetime warranty does not extend to LIMITED EDITION frames, as these are one time cuts and we won't have a stock on hand, or any frame marked as "No Warranty".
We'll fill this out as we receive some frequently asked questions. Have any? Email us at email@example.com.